Cher Devitt Organizing
FAQ

“Cher is kind, VERY efficient, and so easy to work with collaboratively. A real pleasure and relief.”
~ Virginia, Roslindale

What forms of payment do you accept?

I accept cash, check, credit card, Paypal, Venmo, or Zelle.

Are you insured?

Yes, I maintain a general and professional liability policy.

What are your rates and minimums, and what’s included?

For detailed information on packages and day rates please visit my Services page.

What is your process?

I minimize clutter by working hands-on with my clients to sort through, make decisions about, and organize their possessions - what they’ll keep, pass along via sale or donation, recycle, repurpose or discard. After paring down, we’ll organize, create homes for your belongings and implement systems as needed. Please note that I like to utilize what existing storage space and solutions you have rather than immediately resorting to purchasing additional materials. I will bring any recycling and trash incurred during a session to your bins (on site) and load up my car with donations, textile recycling and disperse them appropriately.

Do you offer consultations and estimates?

I offer a complimentary 30-minute phone* or FaceTime consultation, or a comprehensive 60-minute on-site assessment for $100. During this session, we’ll explore your current challenges, identify areas for improvement, and discuss your goals and expectations to determine if we're the right fit to work together.

*Please submit photos of your project in advance to help me better understand your needs.

How can I prepare for a session?

Try to get plenty of rest the night before. Have something to eat and make sure you are hydrated prior to our start time. Have some trash bags, paper bags and boxes available for sorting, disposal, recycling and donation. Please be sure any intimate or personal items are put away before I arrive. Also please ensure that any dangerous items, weapons, etc. are properly secured. Please refrain from using drugs or alcohol prior to/during our session.

How long will it take?

How much we accomplish is largely influenced by how motivated you are to let go of things, how readily you will be able to make decisions, how large your space is and the amount of clutter present. Our progress will largely depend on your readiness to let go of items, how quickly you make decisions, the size of your space, and the extent of clutter we need to get through.

I’m embarrassed by my home, what should I do?

Please don’t be. By hiring me, you are taking steps to make positive changes in your home and life. Try to be gentle with yourself. I will not judge you and I will uphold your confidentiality.

Where do you travel?

I’m based in Roslindale MA; travel to towns within a 15-mile radius are included in my rates. Please contact me for more information if you’re farther away.

I have a different question, may I contact you?

Yes, of course! Please email me and I will reply as soon as I can.

Exclusions

House Cleaning: General house cleaning services are not provided.
Building, Installation, or Assembly: I do not offer construction, installation, or assembly services.
Extreme Temperatures: I am unable to work in environments with extreme heat or cold without adequate climate control and ventilation.
Smoke-Free Environment: I can only work in smoke-free homes.
Hoarding Remediation: I cannot provide services for homes exceeding Level 3 on the ICD Clutter-Hoarding Scale or those experiencing severe domestic squalor.
Mental Health: I am not a mental health professional and cannot diagnose or treat any mental health conditions.

For my safety and well-being, I reserve the right to decline service without refund if any of these conditions are present.

Cancellation Policy

A minimum of 48 hours' notice is required for cancellations or rescheduling.